Volunteer with us

During the Covid-19 pandemic, Urban Synergy is shifting mentoring programmes online. Many 16-18 year old students have seen significant disruption to their education and pathways ahead.

In response, we are recruiting e-mentors for our 3 month employability skills focused programme. By connecting young people to professionals recruited from a wide range of industries, we are able to help them re-focus and develop key skills to help them transition to sixth form, university or the world of work.


e-Mentoring Programme

Mentors will be matched with a young person aged 16-18 for a period of 3 months. You will meet fortnightly via video conferencing to work through a structured programme:

  • Building confidence
  • Create a strong CV
  • Exploring career and education pathways
  • Improve communication skills
  • Mock interview preparation and practice
  • Presentation skills

Qualities we look for

To be a good volunteer mentor, you should be:

  • Available – you can commit regular time to a mentee, typically 30 minutes a fortnight for 3 months
  • Enthusiastic – you’re dynamic, encouraging and enthusiastic
  • Confident – You’ll be self-assured and conscientious when interacting with your mentee.
  • Willing to share – you will be willing to share your skills, experience and expertise
  • A good listener – you’ll speak less and listen more when necessary and carefully consider the needs of the mentee.


For our e-Mentoring programme we conduct all applications, meetings, background checks and training online.

We'll guide you through each step of the process.

  • Apply

    Complete our online application

  • Online Q&A

    We'll review your application and invite you to an online Q&A meeting with other applicants

  • DBS Background Check

    All mentors must complete an Enhanced DBS Background Check and conform to our Safeguarding policy

  • Training

    We provide Mentor Training to all new mentors, typically 90 minutes plus Q&A time.

  • Matching

    When Background Checks are complete, we'll match you with your mentee and you can begin the programme

  • Mid-Programme review

    Six weeks in, we'll invite all mentors to a catch meeting

  • End of programme review

    We'll ask mentors and mentees to give us feedback on the programme

Volunteer Application Form